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Updated SMS Privacy Policy

Movere Physical Therapy, LLC - SMS Privacy Policy

Effective Date: January 28, 2025

Movere Physical Therapy, LLC ("we," "us," "our") is committed to protecting the privacy of our patients and ensuring transparency in our SMS communications. This policy outlines how we collect, use, and protect your information related to text messaging services.

1. SMS Opt-In Methods

Patients can opt-in to receive SMS messages from Movere Physical Therapy, LLC through the following methods:

  • Verbal Opt-In: Patients provide verbal consent in-person or over the phone. Before opting in, they are informed:
    "By providing your mobile number, you agree to receive SMS messages from Movere Physical Therapy, LLC for scheduling confirmations, appointment reminders, and responses to your inquiries. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. View our Privacy Policy and Terms & Conditions at https://www.moverept.com/privacy-notice & https://www.moverept.com/terms-and-conditions."

  • SMS Opt-In: Patients can opt-in by sending a text message with the keyword "JOIN" or "SUBSCRIBE" to (251) 706-7706. A confirmation message is sent upon successful opt-in.

2. Purpose of SMS Communications

SMS messages from Movere Physical Therapy, LLC are strictly used for operational purposes, including:

  • Appointment reminders and scheduling confirmations.

  • Responses to patient inquiries.

  • Scheduling requests and changes.

We do not send marketing, promotional, or bulk text messages.

3. Message Frequency

  • SMS messages are sent as needed, depending on patient communication and scheduling needs.

  • The average frequency is 1-2 messages per month, but this may vary based on patient interactions.

4. Data Usage and Protection

  • We do not share, sell, or disclose mobile numbers to third parties for marketing or promotional purposes.

  • Mobile numbers and SMS consent data are used only for patient communication purposes.

  • We maintain strict security measures to protect patient information.

5. Opt-Out & Assistance

  • STOP Instructions: Patients can opt-out of SMS communication at any time by replying "STOP" to any message. A final confirmation message will be sent, and no further messages will be sent.

  • HELP Instructions: Patients can receive assistance by replying "HELP" to any message, or by contacting us directly at:

6. Message & Data Rates

Message and data rates may apply depending on the patient’s mobile carrier plan. Patients should check with their mobile provider for details.

For any questions regarding this SMS Privacy Policy, please contact us at:

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